Frequently Asked Questions
How do I place an order?
What payment methods do you accept?
Payment is accepted via bank transfer or PayPal. Please contact me for details.
What is your shipping policy?
Paintings are shipped rolled up, except for stretched canvases (see details under the painting)
Paintings on stretched canvas are packed carefully and shipped with tracking
Shipping companies I normally use are DPD, GLS, UPS, Packeta & TNT. Also Foxpost (in-country only) for limited size paintings.
How much does shipping or delivery cost?
Shipping costs depend on your location and the size of your order.
Shipping is included into the price for any orders above 580 EUR.
What is your return or cancellation policy?
If you are not satisfied with your purchase, you can return it within 3 weeks after receiving it, provided it is in its original condition. To start a return or cancellation, please contact me.
Are the paintings framed?
The sides of all my paintings on stretched canvas are painted therefore no frame is needed, but if you wish we can discuss the options.
Paintings unstretched are sent without frames, unless stated otherwise under the painting on the website.